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Why Exceptional Customer Service in Healthcare Matters More Than Ever

In today’s healthcare landscape, exceptional clinical care is expected—but it’s not enough on its own. Every practice delivers the basics: performing procedures, checking vital signs, managing medications, and documenting visits. What truly sets a practice apart is what happens beyond the standard protocol—how we treat people, not just patients. Customer service in healthcare is not…
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Understanding Sleep Apnea: Symptoms and Risks

Sleep apnea is a common condition in which your breathing continuously stops and starts while you sleep, preventing your body from getting the oxygen it needs to function appropriately. This happens either because of an airway blockage (obstructive sleep apnea) or because your brain doesn’t properly control your breathing (central apnea). Your brain tries to…
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The Essential Guide to Vitamin D: Benefits and Sources

Vitamin D (also called “calciferol”) is a fat-soluble vitamin many people don’t get enough of. In fact, some studies have shown that more than 40% of Americans have a vitamin D deficiency. Known as the “sunshine vitamin” due to the skin’s ability to produce vitamin D when exposed to ultraviolet (UV) rays from sunlight, it…
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How To Ensure That You Keep Your New Year’s Resolutions

The new year is almost here, and with it will come many New Year’s resolutions. The New Year is a great time to create positive changes, eliminate bad habits, and focus on your overall well-being. Unfortunately, only a small percentage of people keep their resolutions each year. Therefore, it’s essential that you set achievable goals…
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Heart Failure: Recognition, Prevention and Treatment for a Longer, Healthier Life

Heart failure, also known as congestive heart failure, is a condition where your heart doesn’t pump enough blood to meet your body’s needs. This can occur if your heart is too weak to pump appropriately or can’t fill up with enough blood. According to the Centers for Disease Control and Prevention, more than 6 million…
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Do Your Part to Help Our Children Have a Healthy School Year

The school year is officially in session for most children. School is where children learn new subjects, grow physically and cognitively, broaden their skills, and, unfortunately for many, develop illnesses and injuries. Teaching them essential habits early on can show them how to prioritize health during the school year and for the rest of their…
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Hypertension Key Focus For American Heart Month

February is American Heart Month. This year, The Division for Heart Disease and Stroke Prevention is focusing on hypertension (high blood pressure), as it is a leading risk factor for heart disease and stroke. This risk is even higher if you have diabetes or high cholesterol. You can learn more about the importance of hypertension…
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It’s easy to stay active during the winter months

It can be challenging to stay active when it’s cold and frosty outside. But staying active is essential to maintaining your physical and mental health. Regular physical activity can lower your risk of type 2 diabetes, help control your blood pressure and strengthen your bones. Studies show that it also reduces your risk of certain…
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COVID-19 vaccine: Science and myths

We are blessed to live during a time when scientific innovation has produced numerous vaccines that are highly effective at targeting disease-causing organisms, including the virus that causes COVID-19. Thanks to decades of work by top scientists and physicians, vaccines have almost wholly eradicated many diseases that at one time would have resulted in severe…
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Emergency room overcrowding and prolonged wait times

Prolonged emergency room wait times and overcrowding in emergency departments (ED) is a widespread issue worldwide, to the point where some countries have declared it a national crisis. ED overcrowding occurs when an emergency room can no longer function appropriately due to the number of patients outweighing the space, resources, and staff available to provide…

